Privacy Policy

Privacy Policy

Teramount Ltd.(referred to as the “Company”, “we”, “us” or “our” in this privacy policy) respects your privacy and is committed to protecting your Personal Data. This privacy policy is designed to inform you as to how we handle your Personal Data in connection with your visit to and interaction with our Website, and to notify you about your privacy rights and how the law protects such rights. Capitalized terms used but not otherwise defined in this privacy policy shall have the meanings ascribed to such terms in our Terms of Use.

Personal Data” means any information about an individual from which that person can be identified.

Please read this privacy policy and regularly check this page to review any changes we might make to the terms of this privacy policy.

  1. The Data We Collect About You

When you use this Website or contact us through it, we may collect the following types of Personal Data on you:

  • Identity Data includes first name, last name and company name.
  • Contact Data includes email address, telephone number and postal address.
  • Usage Data includes information about how you use our Website (such as, when you entered the Website and how long you stayed in the Website or on a specific page, and websites from which you entered our Website or that you will visit when you leave our Website).
  • Technical Data includes information on your internet connection (such as your IP address and internet service provider name), on the device and software that you are using to access the Website (e.g., your web browser type and computer operating system).
  • Additional Inquiry Data includes additional information that you may provide when you contact us.

We also collect, use and share aggregated, anonymized and/or de-identified data such as statistical data for any purpose, including such data that is derived from your Personal Data. Such information does not reveal your identity, and therefore is not considered to be Personal Data. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature.

Protecting the Privacy Rights of Third Parties

If you provide us any Personal Data relating to others, you must make sure you have permission to do so.


  1. How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:

  • Direct interactions. You may provide us your Identity Data and Contact Data by contacting us (e.g., contacting us through the Website or sending us an email with your inquiry or feedback). You may also provide Additional Inquiry Data to us when you contact us.
  • Automated technologies or interactions. As you interact with our Website, we automatically collect Technical Data and Usage Data. We collect this data by using cookies, server logs and other similar technologies.
  • Third parties or publicly available sources. We may receive Technical Data and Usage Data about you from third parties, such as Usage Data that we may receive from analytics providers.

You are not legally obligated to provide any Personal Data to us. Any Personal Data that you choose to provide to us, is provided of your own free will.


  1. How We Use Your Personal Data

Below is a description of the ways we use your Personal Data:

  • We use your Identity Data, Contact Data and Additional Inquiry Data to respond to your requests or questions and to manage our relationship with you, including by notifying you about changes to our Terms of Use or privacy policy.
  • We use your Usage Data, Technical Data and Contact Data for marketing purposes and to deliver relevant and personalized content to you, including via email, and to measure or understand the effectiveness of our marketing efforts.
  • We use your Usage Data and Technical Data to improve our Website, services, customer relationships and experiences, including by personalizing and customizing our content.
  • In the event of a legal dispute between you (and/or a party on your behalf) to us (and/or a party on our behalf), we may use your Personal Data to the extent necessary in connection with handling such dispute.
  • We may also use your Personal Data as: (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our terms of use, to maintain security of the Website and prevent fraudulent or illegal activity; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users or members; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.

Note that we may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are using your data.

Promotional Offers

You may receive marketing communications from us if you request information from us, acquire services from us, or engage with us in that regard, as long as you have not opted out of receiving marketing communications.

You can change your contact preferences at any time through your account or by sending us an email with your request to the address mentioned in the Contact Details section below. If you wish to stop receiving marketing communications from us, you may ask us to stop sending you marketing communications at any time by following the opt-out link on any marketing message sent to you or by contacting us.

Cookies and Other Tracking Technologies 

Our Website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well. By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.

Types of cookies:

  • Strictly Necessary Cookies. These cookies are necessary for proper functioning of the Website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions.
  • Performance Cookies. These cookies collect information about the use of the Website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.
  • Functional Cookies. These cookies enable the Website to remember a user’s choices – such as the user’s language, username, and other personal choices – while using the Website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the Website.
  • Media Cookies. These cookies can be used to improve a Website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by us.
  • Session Cookies. These cookies allow websites to link the actions of a user during a browser session. Session cookies permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.
  • Persistent Cookies. These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our Website correctly or at all. Further details on how to disable cookies in different web browsers can be found here:

Microsoft Edge / Internet Explorer:

Google Chrome:



We may also use a technology called web beacons to collect general information about your use of our Website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers, members, and visitors.

Third parties may use cookies and other storage technologies to collect or receive information from our Website and elsewhere on the internet, and use that information to provide measurement services.

Third-Party Links 

The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or interacting with such content may allow your data to be shared with the relevant third-party. We do not control these third-party websites and are not responsible for their privacy statements; we therefore recommend that you read the privacy policy of every website you visit.


To use the Website or to otherwise provide us with your Personal Data, you must be at least 18 years of age, or older, if otherwise required by the laws of the country where you reside. We do not knowingly collect Personal Data from children under the age of 18.

If you are a parent or legal guardian and have concerns about your child’s privacy, or if you believe that your child may have provided us with their Personal Data, please contact us using the Contact Details below. When you approach us as a parent or legal guardian, we may request that you provide us with information needed to confirm your identity.


  1. Sharing Your Personal Data with Third Parties

We may share Personal Data with third party service providers that provide us services that are subject to the purposes listed above.

We may also share your Personal Data with legal and regulatory authorities to the extent required by applicable law, our professional advisors (e.g. lawyers, accountants) to the extent necessary for the provision of their services to us; and third parties to whom we may choose to sell, transfer, or merge our business (or parts thereof) or our assets, or parties whose business we wish to acquire. In addition, we may share your Personal Data for any other purpose disclosed to you at the time we collect such information or pursuant to your consent or direction.


  1. International Transfers

We may transfer your Personal Data to countries outside of the country in which you reside that do not necessarily provide the same level of data protection as the country in which you reside.


  1. Data Security

We have put in place security measures to prevent your Personal Data from accidental or unlawful loss, use, alteration or disclosure. We and the third parties who provide services to us, also maintain technical safeguards to protect your Personal Data.

Unfortunately, we cannot guarantee against the loss or misuse of your Personal Data or secure data transmission over the Internet because of its nature.


  1. Data Retention 

We retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for legal or reporting requirements.

In order to determine the appropriate retention period for Personal Data, we consider the following criteria: the volume, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of Personal Data, the purposes for which we collect and process Personal Data, the timeframe during which we may require such Personal Data in connection with potential litigation, and applicable legal requirements.


  1. Your Rights

Certain privacy laws provide users with rights related to their Personal Data. To the extent that such laws apply to your Personal Data, you may have the following rights:

  • Request access. This means that you may receive a copy of the Personal Data we hold about you.
  • Request correction. This means that you may ask us to correct or complete inaccurate or incomplete data that we hold about you.
  • Request erasure. This means that you may ask us to delete or remove Personal Data that we hold about you. If we are unable to comply with such request, we will notify you of the specific legal reasons for our decision.
  • Object to processing. This means that you may object to the processing of your Personal Data where it is used for direct marketing purposes, or where we are relying on a legitimate interest and you feel that such interest is overridden by your rights and freedoms.
  • Request restriction of processing. This means that you may ask us to suspend the processing of your Personal Data if you believe that such data is inaccurate, if our processing is unlawful or if we no longer need to process such data for a particular purpose, but you need us to continue to hold the data.
  • Data Portability. This means that you may request that we transfer your Personal Data to you or to a third party. This right may apply where we have obtained and processed the data from you based on your consent or where we used the information to perform a contract with you.
  • Withdraw consent at any time. This means that you may withdraw your consent where we are processing your Personal Data based on your consent.

If you wish to exercise any of the rights set out above, please contact us.


What We May Need From You  

When you approach us with a request to exercise one of your rights, we may request that you provide us with information needed to confirm your identity as a security measure to ensure that your Personal Data is not disclosed to any person who has no right to receive it.


  1. Accessibility

If you have a disability and would like to access this policy in an alternative format, please contact us via our Contact Details listed below.


  1. Contact Details

If you have any questions or concerns, please contact us at: 



  1. Changes to this privacy policy

We reserve the right to change, modify or otherwise update this privacy policy at any time. If we do so, we will post an updated version of this privacy policy so that our users and customers are always aware of what information we collect, use, and disclose. Your continued use of our Website and/or Services following any amendment to this privacy policy will constitute your acceptance of its revised terms.


This version was last updated on March 28, 2023.